Exports, billing & support
Know what you receive and how to manage your account before you start.
Export formats and editability
| Format | What you receive | How to edit |
|---|---|---|
| PNG / JPG | The complete image for the current version, at its generated dimensions. | Revise with natural language in the Studio and save a new version. |
| SVG | An on-demand vector conversion. Complex figures may fail conversion; the source image is preserved. | Traced labels and arrows may be outlines, not text boxes or semantic connectors. Inspect the actual document. |
| PPTX | Supported editable documents can export slides. Native PPTX is not available for every whole-image figure. | Only native text and shape objects are directly editable; embedded images remain images. |
Before submission, review labels, scientific relationships, type size and journal requirements. Successful conversion is not scientific approval.
Download an actual revised PNG →
Credits, subscriptions and billing
How are generation and revisions charged?
Standard generation or a requested revision uses 1 credit; high quality uses 2. One automatic recovery retry for a severe generation failure is included. Manual canvas edits and exports do not use additional credits. Revisions use the same allowance, so maximum generation counts are not a guarantee of finished figures.
When do credits expire and subscriptions renew?
Paid plans renew monthly. Credits are issued for each paid billing period and unused monthly credits expire at the end of that period. Confirm the price, offer and charge shown at checkout.
How do I cancel or view billing?
Sign in to your account and open Manage subscription under Subscription and billing. The Stripe portal shows available billing records and cancellation options. Cancellation generally affects future renewals and does not automatically refund past charges; check the effective date in the portal.
Open account and billing →What if generation fails, I see a duplicate charge, or need billing help?
Keep the error message, time, project ID or Stripe invoice ID and request help below. Do not include passwords, card numbers or raw research data. Billing corrections and refund requests require review; refunds are not automatic.
Research content and privacy
The service processes your email and account information when you register. Projects, prompts, uploaded images, generated outputs and version records are stored to save and restore your work. When you generate or revise a figure, relevant prompts and reference images are sent to configured AI providers for processing. Stripe processes payments.
Project APIs check access against the signed-in account. If you create a public share link, people with that link can view the associated content; share unpublished research carefully. Before sign-in, your prompt is saved in this tab’s browser storage with a 24-hour restoration window. Browsing examples does not invoke a model.
This notice does not promise zero retention or zero training by model providers, or an automatic deletion period that has not been implemented. Confirm you have permission to use uploaded material. Contact support for account or content deletion requests.
Get support
Include the time, page, error message and project ID so the issue can be investigated.
support@litfigure.comBilling self-service: Account and subscription management
Make your first figure. Then choose your plan.
Get 3 credits after email verification. No payment card required.